Faq

Discover our wide assortment of paper cups, incorporating single-wall paper mugs, double-wall cups for improved warm insulation, eco-conscious options, and paper cups made specifically for cold drinks. Please note that bigger orders, on skids, will not be suited for Bookmarks special delivery as it needs the unwrapping of the skid and extra handling of individual boxes which the service providers will certainly not support. These products are electronically published and can be published in CMYK, full color.

Please speak to Customer Service for pick up directions. Please keep in mind lids are offered independently and can be ordered to match your option of mugs. If it still has not been upgraded or you have actually not received your order yet, feel free to speak to Customer Service at information @ and we will certainly be happy to give aid.

If the order is shed, please call Client service at info @ and we will certainly open up an examination with the shipping company. What we actually do everyday is assist our customers expand their service, one cup at a time. Please get in touch with customer service for information.

For instance on a plastic cup, light filtering through will create the ink to appear lighter and on a paper mug, ink is soaked up and may appear darker. When customers acquire higher quantities of our printed products, the Mug Store is happy to use affordable prices.

For custom-printed orders, cancellations and adjustments can be asked for prior to evidence authorization. Sleeves, rollercoasters, paper napkins are digitally printed and can be published in numerous shades without added fees. Any kind of termination on a customized printed order before authorization will undergo a 3% termination charge or a minimum of $25, in addition to any proofs that have currently been produced.

PLA is an eco-friendly plastic made from sustainable materials such as corn starch and sugar cane, it gives an insulating layer to paper mugs which keeps drinks warm, yet likewise permits the mug to preserve its biodegradable nature.

The standard lead time for custom-made printed cups under 5,000 systems is 7 - 10 work days from authorization and prepayment (omits shipping time). The minimum order amounts for custom-printed cups on most items are 100 units. We provide full cover printing on paper cup orders.